I’m often taken aback by how the press frames cloud computing failures. For instance, headlines like “The Cloud Fails to Deliver.” Those might get clicks, but they are misleading. Cloud technology has always delivered on what was promised. The issue is that human error is the core cause of cloud failures, which has not changed across generations of this technology.

As I’ve often written about here, most technology failures have a single typical pattern: misunderstandings, lack of leadership, and, in many instances, lack of knowledge and experience. As we set out to drive substantial generative AI projects in the cloud, it’s time to reflect and see how we can do better.

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